Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site

Article-No.:

194904

Manufacturer-No.:

VN3M3_1CR3PS

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Technical specifications

General

Packaged Quantity

Equipment

Class of Equipment

Notebooks

Service & Support

Type

Extended service agreement

Full Contract Period

3 years

Location

On-site

Service Included

Parts and labor

Service Availability

10 hours a day / 5 days a week

Response Time

Next business day

Compatibility

Description

Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591

Specs

Dell Vostro 15 3510, 15 3515, 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591

Description

ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.

Comprehensive support
Dell's upgrade from 1Y Collect & Return to 3Y ProSupport offers extensive coverage for your device, ensuring parts and labor are included for three years. With on-site service, you receive the convenience of support right at your location.
Rapid response
Experience peace of mind with the next business day response time. This swift service ensures that any issues you face will be addressed promptly, minimizing downtime and keeping your operations smooth.
Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, web knowledge base, and remote diagnosis. This round-the-clock assistance ensures help is always available, whenever you need it, making it ideal for critical needs.
Dedicated technical support
Gain access to Dell's dedicated technical support for three years, offering both phone and email consulting. This ensures you have the expertise needed to tackle any challenges, providing a seamless experience for resolving issues.