Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site

Article-No.:
194904
Manufacturer-No.:
VN3M3_1CR3PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Specs
Dell Vostro 15 3510, 15 3515, 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Description
Dell's Upgrade from 1Y Collect & Return to 3Y ProSupport enhances your service experience, offering an extended service agreement that covers parts and labor for three years. With on-site service and next business day response, you're assured of reduced downtime and enhanced productivity. The service is available 10 hours a day, 5 days a week, with technical support extending to 24/7 access, including phone consulting, web support, and remote diagnosis. This comprehensive support package is designed to provide peace of mind, ensuring that your device receives the attention it needs, whenever it needs it. Whether it's through dedicated phone and email consulting or the convenience of on-site repairs, Dell's commitment to quality service is clear, making it an essential upgrade for those seeking reliability and efficiency.
  • Comprehensive support
    Dell's upgrade from 1Y Collect & Return to 3Y ProSupport offers extensive coverage for your device, ensuring parts and labor are included for three years. With on-site service, you receive the convenience of support right at your location.
  • Rapid response
    Experience peace of mind with the next business day response time. This swift service ensures that any issues you face will be addressed promptly, minimizing downtime and keeping your operations smooth.
  • Around-the-clock assistance
    Benefit from 24/7 access to phone consulting, web support, web knowledge base, and remote diagnosis. This round-the-clock assistance ensures help is always available, whenever you need it, making it ideal for critical needs.
  • Dedicated technical support
    Gain access to Dell's dedicated technical support for three years, offering both phone and email consulting. This ensures you have the expertise needed to tackle any challenges, providing a seamless experience for resolving issues.
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