Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - extended service agreement - 3 years - on-site

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Article-No.:
194904
Manufacturer-No.:
VN3M3_1CR3PS
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Specs
Dell Vostro 15 3510, 15 3515, 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591

Description

ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
  • Comprehensive support
    Dell's upgrade from 1Y Collect & Return to 3Y ProSupport offers extensive coverage for your device, ensuring parts and labor are included for three years. With on-site service, you receive the convenience of support right at your location.
  • Rapid response
    Experience peace of mind with the next business day response time. This swift service ensures that any issues you face will be addressed promptly, minimizing downtime and keeping your operations smooth.
  • Around-the-clock assistance
    Benefit from 24/7 access to phone consulting, web support, web knowledge base, and remote diagnosis. This round-the-clock assistance ensures help is always available, whenever you need it, making it ideal for critical needs.
  • Dedicated technical support
    Gain access to Dell's dedicated technical support for three years, offering both phone and email consulting. This ensures you have the expertise needed to tackle any challenges, providing a seamless experience for resolving issues.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
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