Fujitsu Support Pack Bring-In Service - extended service agreement - 5 years - carry-in

Article-No.:

157586

Manufacturer-No.:

FSP:GB5B00Z00DEAC1

EAN/GTIN:

4063872082105

WEEE Nummer

DE71700018

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Technical specifications

General

Packaged Quantity

Equipment

Class of Equipment

Other

Service & Support

Type

Extended service agreement

Full Contract Period

5 years

Location

Carry-in

Service Included

Parts and labor

Service Availability

9 hours a day / 5 days a week

Standard Warranty Included

From original purchase date of the equipment

Description

Bring-In Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone, the customer is asked to bring the defective device to a qualified service point (service partner or repair center). Fujitsu Technology Solutions handles everything else, the cost for the labor, the required materials or replacement parts. The cost and risk of the transport to and from the service point (service partner or repair center) is borne by the customer.