Dell Upgrade from 3Y ProSupport to 5Y ProSupport - extended service agreement - 2 years - 4th/5th year - on-site

Article-No.:
269669
Manufacturer-No.:
DPNL5_3PS5PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Pro 13 Plus PB13250
Specs
Dell Pro 13 Plus PB13250
Description
ProSupport is designed to provide fast proactive IT support for businesses of all sizes. Dell ProSupport makes it easy because you get a team of engineers who are always accessible, provide you with a single source for hardware and software issues, and respond quickly to help maximize user uptime. ProSupport also features SupportAssist technology for proactive monitoring and detection of issues and automatic case creation for faster resolution. With Dell ProSupport your IT team is free to focus on strategic priorities, moving your business forward, and not time consuming day to day user support.
Information on Product Safety

Information on Product Safety

Manufacturer information

Company Name

Dell GmbH

Address

Unterschweinstiege 10

60549 Frankfurt am Main DE

Email

DE.CustomerSupport@dell.com

EU Responsible Person

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