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Article-No.:
246731
Manufacturer-No.:
FW5M5_3PS5PS
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day
Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
There is no liability or guarantee that all information is complete, correct and up to date at all times.