Dell Upgrade from 3Y ProSupport to 5Y ProSupport - extended service agreement - 2 years - 4th/5th year - on-site

Article-No.:
200855
Manufacturer-No.:
O3M3_3PS5PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Desktops

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
OptiPlex 3000, 3000 Thin Client, 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
Specs
Dell OptiPlex 3000, 3000 Thin Client, 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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