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Article-No.:
192107
Manufacturer-No.:
PR450_3OS5PS
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Equipment
Class of Equipment
Servers
Service & Support
Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day
Compatibility
Description
PowerEdge R450
Specs
Dell PowerEdge R450
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
- Extended coverage
With a full contract period of 5 years, customers enjoy an extended service agreement that includes parts and labor, ensuring their system is covered for longer. - Comprehensive support
Offers round-the-clock technical support, including phone consulting, web support, web knowledge base access, and remote diagnosis, available 24 hours a day, 7 days a week. - On-site convenience
For critical needs, on-site support with a next business day response time is available, ensuring minimal downtime and disruption to operations. - Versatile service availability
Service availability extends to 10 hours a day, 5 days a week for on-site repairs, and 24/7 for technical support, catering to various business needs and schedules.
There is no liability or guarantee that all information is complete, correct and up to date at all times.