Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - extended service agreement - 2 years - 4th/5th year - on-site

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Article-No.:
194764
Manufacturer-No.:
PR250_3OS5OS
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Servers

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
Business hours / 5 days a week
Response Time
Next business day

Compatibility

Description
PowerEdge R250
Specs
Dell PowerEdge R250

Description

Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
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