Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG - extended service agreement - 3 years - on-site

Article-No.:
194900
Manufacturer-No.:
PR550_3OS3PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Servers

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
PowerEdge R550
Specs
Dell PowerEdge R550
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
  • Enhanced support
    Upgrade your service experience with the Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG, offering comprehensive on-site service availability 10 hours a day, 5 days a week. This extended service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime.
  • Around-the-clock assistance
    Benefit from 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock technical support is designed to address your needs any day, any time, ensuring that help is always just a call or click away.
  • Rapid response
    With a commitment to next business day on-site response, this upgrade ensures that any issues will be addressed swiftly, reducing the impact on your operations and maintaining productivity.
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