Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site

Article-No.:
153258
Manufacturer-No.:
L9SM9_3OS3PS

Suitable products

Technical specifications

General

Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Latitude 9420, 9510, 9520, 9520 2-in-1
Specs
Dell Latitude 9420, 9510, 9520, 9520 2-in-1
Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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