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Article-No.:
199193
Manufacturer-No.:
XNBNMM_1PS4PSP
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Equipment
Class of Equipment
Notebooks
Service & Support
Type
Extended service agreement
Full Contract Period
4 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day
Compatibility
Description
XPS 13, 13 7390, 13 9300, 13 9305, 13 9310, 13 9315, 13 9370, 13 9380, 9310 2-in-1
Specs
Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9315, 13 9370, 13 9380, 13 Plus 9320, 9310 2-in-1
Description
Enhance your support coverage with the Upgrade from 1Y ProSupport to 4Y ProSupport Plus from Dell. This extended service agreement provides support for a total of four years, ensuring reliable assistance whenever needed. The on-site service offers peace of mind, as trained technicians will be available to address issues directly at your location, minimizing downtime and maintaining business continuity. Included with this upgrade are a variety of support services designed to improve your experience. These services include parts and labor, phone and email consulting, access to a web knowledge base, web support, and remote diagnosis. With a response time of next business day and availability for 10 hours a day from Monday to Friday, customers can expect swift resolutions to any issues, letting you focus on your core operations.
- Comprehensive support coverage
This extended service agreement provides four years of support, ensuring customers have access to assistance throughout the contract period. - On-site service availability
Trained technicians come to your location to address issues, reducing downtime and enhancing operational efficiency. - Variety of support options
Includes essential services such as phone consulting, email consulting, remote diagnosis, and access to a web knowledge base for quick resolutions. - Swift response time
Next business day response time ensures urgent issues are addressed promptly, minimizing potential disruptions to business operations. - Flexible service hours
Available 10 hours a day, Monday to Friday, allows for convenient support during regular business hours.
There is no liability or guarantee that all information is complete, correct and up to date at all times.