Dell Upgrade from 1Y ProSupport to 4Y ProSupport Plus - extended service agreement - 4 years - on-site

Please login to see the price
Article-No.:
151798
Manufacturer-No.:
XNBNMN_1PS4PSP
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
4 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 97XX, 9310 2-in-1
Specs
Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9510, 15 9530, 15 9570, 15 9575 2-in-1, 17 9700, 17 9710, 9310 2-in-1

Description

Enhance your support coverage with the Upgrade from 1Y ProSupport to 4Y ProSupport Plus from Dell. This extended service agreement provides support for a total of four years, ensuring reliable assistance whenever needed. The on-site service offers peace of mind, as trained technicians will be available to address issues directly at your location, minimizing downtime and maintaining business continuity. Included with this upgrade are a variety of support services designed to improve your experience. These services include parts and labor, phone and email consulting, access to a web knowledge base, web support, and remote diagnosis. With a response time of next business day and availability for 10 hours a day from Monday to Friday, customers can expect swift resolutions to any issues, letting you focus on your core operations.
  • Comprehensive support coverage
    This extended service agreement provides four years of support, ensuring customers have access to assistance throughout the contract period.
  • On-site service availability
    Trained technicians come to your location to address issues, reducing downtime and enhancing operational efficiency.
  • Variety of support options
    Includes essential services such as phone consulting, email consulting, remote diagnosis, and access to a web knowledge base for quick resolutions.
  • Swift response time
    Next business day response time ensures urgent issues are addressed promptly, minimizing potential disruptions to business operations.
  • Flexible service hours
    Available 10 hours a day, Monday to Friday, allows for convenient support during regular business hours.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
AlertBrowse fileDownload file