Dell Upgrade from 1Y ProSupport to 4Y ProSupport - extended service agreement - 3 years - years: 2nd - 4th - on-site

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Article-No.:
199192
Manufacturer-No.:
XNBNMM_1PS4PS
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Support Period
2nd, 3rd and 4th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
XPS 13, 13 7390, 13 9300, 13 9305, 13 9310, 13 9315, 13 9370, 13 9380, 9310 2-in-1
Specs
Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9310 2-in-1, 13 9315, 13 9370, 13 9380, 13 Plus 9320, 9310 2-in-1

Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
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