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Dell Upgrade from 1Y ProSupport for ISG to 5Y ProSupport for ISG - extended service agreement - 4 years - years: 2nd - 5th - on-site

Dell Upgrade from 1Y ProSupport for ISG to 5Y ProSupport for ISG - extended service agreement - 4 years - years: 2nd - 5th - on-site_1
Article-No.:
206150
Manufacturer-No.:
NS5212_1PS5PS
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Technical specifications

Description

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Complicated network devices

Service & Support

Type
Extended service agreement
Full Contract Period
4 years
Location
On-site
Service Included
Parts and labor
Support Period
2nd, 3rd, 4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
PowerSwitch S5212F-ON
Specs
Dell EMC PowerSwitch S5212F-ON
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
  • Comprehensive support
    Extend your ProSupport for ISG from 1 year to 5 years, ensuring your complicated network devices are covered with on-site service, parts, and labor. Enjoy peace of mind knowing that support is available 10 hours a day, 5 days a week, with next business day response time.
  • Round-the-clock assistance
    Benefit from round-the-clock access to phone consulting, web support, a web knowledge base, and remote diagnosis. This technical support ensures that help is always available when you need it, regardless of the time or day.
  • Dedicated on-site service
    Experience the convenience of on-site service for your equipment. If an issue arises, a technician will be dispatched to your location on the next business day, ensuring minimal downtime and disruption to your operations.

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