Dell Upgrade from 1Y ProSupport for ISG to 5Y ProSupport for ISG - extended service agreement - 4 years - years: 2nd - 5th - on-site

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Article-No.:
201098
Manufacturer-No.:
NS4128_1PS5PS
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Complicated network devices

Service & Support

Type
Extended service agreement
Full Contract Period
4 years
Location
On-site
Service Included
Parts and labor
Support Period
2nd, 3rd, 4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Networking S4128F-ON
Specs
Dell EMC Networking S4128F-ON

Description

The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
  • Comprehensive support
    Extend your ProSupport for ISG from 1 year to 5 years, ensuring your complicated network devices are covered with on-site service, parts, and labor. Enjoy peace of mind knowing that support is available 10 hours a day, 5 days a week, with next business day response time.
  • Round-the-clock assistance
    Benefit from round-the-clock access to phone consulting, web support, a web knowledge base, and remote diagnosis. This technical support ensures that help is always available when you need it, regardless of the time or day.
  • Dedicated on-site service
    Experience the convenience of on-site service for your equipment. If an issue arises, a technician will be dispatched to your location on the next business day, ensuring minimal downtime and disruption to your operations.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
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