Dell Upgrade from 1Y ProSupport for ISG to 3Y ProSupport for ISG - extended service agreement - 2 years - 2nd/3rd year - on-site

Article-No.:
201095
Manufacturer-No.:
NS4128_1PS3PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Complicated network devices

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
2nd and 3rd year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Networking S4128F-ON
Specs
Dell EMC Networking S4128F-ON
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
  • Extended support
    Upgrade your ProSupport to a 3-year plan and enjoy peace of mind knowing your complicated network devices are covered. With on-site service, parts, and labor included, your equipment is in capable hands.
  • Rapid response
    Benefit from a next business day response time, ensuring minimal downtime and disruption to your operations. Our dedicated team is ready to address your needs swiftly.
  • Around-the-clock assistance
    Access technical support 24 hours a day, 7 days a week. Whether it's phone consulting, web support, or remote diagnosis, help is always available.
  • Comprehensive coverage
    From the 2nd to the 3rd year, enjoy extensive support including parts and labor for on-site repairs, and a variety of technical support options to suit your needs.
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