Dell Upgrade from 1Y ProSupport for ISG to 3Y ProSupport for ISG - extended service agreement - 2 years - 2nd/3rd year - on-site

Article-No.:
198779
Manufacturer-No.:
NS4112F_1PS3PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Complicated network devices

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
2nd and 3rd year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Networking S4112F
Specs
Dell EMC Networking S4112F
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need.  Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
  • Extended support
    Upgrade your ProSupport to a 3-year plan and enjoy peace of mind knowing your complicated network devices are covered. With on-site service, parts, and labor included, your equipment is in capable hands.
  • Rapid response
    Benefit from a next business day response time, ensuring minimal downtime and disruption to your operations. Our dedicated team is ready to address your needs swiftly.
  • Around-the-clock assistance
    Access technical support 24 hours a day, 7 days a week. Whether it's phone consulting, web support, or remote diagnosis, help is always available.
  • Comprehensive coverage
    From the 2nd to the 3rd year, enjoy extensive support including parts and labor for on-site repairs, and a variety of technical support options to suit your needs.
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