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Article-No.:
206314
Manufacturer-No.:
NS4128_1PS3MC
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Equipment
Class of Equipment
Complicated network devices
Service & Support
Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
24 hours a day / 7 days a week
Response Time
4 hours
Response Time Comment
For critical issues
Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Rapid response
With a response time of 4 hours for critical issues, this service ensures that your complex network devices are back up and running with minimal downtime. - Comprehensive coverage
Enjoy peace of mind with 3 years of full on-site service, including parts and labor, ensuring your equipment is maintained and supported by experts. - Round-the-clock support
Service availability 24 hours a day, 7 days a week, including phone consulting, web support, web knowledge base access, and remote diagnosis, offers support whenever you need it.
There is no liability or guarantee that all information is complete, correct and up to date at all times.