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Dell Upgrade from 1Y ProSupport Advanced Exchange to 3Y ProSupport Advanced Exchange - extended service agreement - 2 years - 2nd/3rd year - shipment

Article-No.:
206358
Manufacturer-No.:
XMHN_1PAE3PAE
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Technical specifications

Description

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
Shipment
Service Included
Replacement
Support Period
2nd and 3rd year
Response Time
Next business day

Compatibility

Description
XPS 13 9315 2-in-1
Specs
Dell XPS 13 9315 2-in-1
Description
The Dell Upgrade from 1Y ProSupport Advanced Exchange to 3Y ProSupport Advanced Exchange provides extended support for notebooks, offering peace of mind for your investment. This service agreement spans an additional two years, ensuring expert assistance and timely replacements when needed. With next business day response time, help is just a call or click away for any product-related inquiries or issues.
Benefits include phone and email consulting, web knowledge base access, and remote diagnosis, all aimed at resolving issues efficiently. Whether it's unexpected equipment failure or the need for expert guidance, this upgrade ensures comprehensive support, allowing you to focus on your work without disruption.
  • Comprehensive support
    This service provides multiple support channels, including phone consulting, email support, and access to a web knowledge base, ensuring you have the necessary resources at hand for any inquiries.
  • Efficient replacement service
    The agreement includes shipment replacement services, allowing for quick device swaps to reduce downtime and keep productivity on track.
  • Next business day response
    Benefit from next business day response times, ensuring that support requests are addressed promptly to minimize disruption to your work.
  • Remote diagnosis capabilities
    With remote diagnosis, issues can often be identified and resolved without the need for equipment to be shipped back, streamlining the support process.

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