Dell Upgrade from 1Y Collect & Return to 4Y Premium Support - extended service agreement - 4 years - on-site

Article-No.:

165670

Manufacturer-No.:

PN3L3_1CR4PR

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Technical specifications

General

Packaged Quantity

Service & Support

Type

Extended service agreement

Full Contract Period

4 years

Location

On-site

Service Included

Parts and labor

Service Availability

9 hours a day / 5 days a week

Response Time

1-2 business days

Compatibility

Description

Inspiron 3501, 3585, 3593, 3780, 3781, 3793

Specs

Dell Inspiron 3501, 3585, 3593, 3780, 3781, 3793

Description

Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, you will be notified if an issue is detected.. SupportAssist technology allows our dedicated team of experts to identify and resolve issues quickly to get you on your way. And, if we are unable to solve your issue with remote diagnosis, we'll send a Dell technician or part to your location.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.

Comprehensive Support
This service agreement includes full support for both parts and labor, ensuring that any necessary repairs or replacements are handled promptly and efficiently.
Extensive Assistance Options
Benefit from multiple consulting avenues, including phone and email support, allowing for quick and effective resolution of issues.
Remote Diagnosis Capabilities
Utilize remote diagnosis to identify and troubleshoot problems without the need for physical inspection, saving time and providing timely resolutions.
Easy Access to Resources
Gain access to a web knowledge base, providing valuable information and self-help tools to assist in addressing common concerns.
Reliable Service Availability
Service is available Monday through Friday, ensuring consistent support during the workweek for all your service needs.