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Dell Upgrade from 1Y Collect & Return to 3Y Premium Support - extended service agreement - 3 years - on-site

Dell Upgrade from 1Y Collect & Return to 3Y Premium Support - extended service agreement - 3 years - on-site_1
Article-No.:
152128
Manufacturer-No.:
PN7L7_1CR3PR
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Technical specifications

Description

Technical specifications

General

Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
9 hours a day / 5 days a week
Response Time
1-2 business days

Compatibility

Description
Inspiron 13 7300 2-in-1, 7306 2-in-1, 7386 2-in-1, 7391 2-in-1, 7501, 7580, 7586 2-in-1, 7590, 7591 2 in 1, 7786 2-in-1, 7791 2-in-1
Specs
Dell Inspiron 13 7300 2-in-1, 7306 2-in-1, 7386 2-in-1, 7391 2-in-1, 7501, 7580, 7586 2-in-1, 7590, 7591 2 in 1, 7786 2-in-1, 7791 2-in-1
Description
Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, you will be notified if an issue is detected.. SupportAssist technology allows our dedicated team of experts to identify and resolve issues quickly to get you on your way. And, if we are unable to solve your issue with remote diagnosis, we'll send a Dell technician or part to your location.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
  • Comprehensive support
    The extended service agreement covers essential services such as parts, labor, and on-site support, ensuring your device remains operational with minimal downtime.
  • Convenient communication
    Receive support through various channels including phone consulting, email consulting, and access to a web knowledge base, making troubleshooting and inquiries straightforward.
  • Accessible assistance
    On-site service availability ensures that technical support is just a call away, allowing for quick resolutions to issues without the need to transport the device.
  • Weekdays service availability
    Support is available Monday to Friday, ensuring that assistance can be obtained during the standard workweek when it's needed.
  • Remote diagnosis capabilities
    Utilize web support and remote diagnosis to identify issues without the need for immediate on-site visits, streamlining the support process.
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Information on Product Safety

Information on Product Safety

Manufacturer information

Company Name

Dell GmbH

Address

Unterschweinstiege 10

60549 Frankfurt am Main DE

Email

DE.CustomerSupport@dell.com

EU Responsible Person
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