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Article-No.:
151804
Manufacturer-No.:
XNBNMN_1CR3PR
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
9 hours a day / 5 days a week
Response Time
1-2 business days
Compatibility
Description
XPS 13 7390, 13 93XX, 15 7590, 15 95XX, 17 9700, 9310 2-in-1
Specs
Dell XPS 13 7390, 13 7390 2-in-1, 13 9300, 13 9305, 13 9310, 13 9365 2-in-1, 13 9370, 13 9380, 15 7590, 15 9500, 15 9570, 15 9575 2-in-1, 17 9700, 9310 2-in-1
Description
Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, you will be notified if an issue is detected.. SupportAssist technology allows our dedicated team of experts to identify and resolve issues quickly to get you on your way. And, if we are unable to solve your issue with remote diagnosis, we'll send a Dell technician or part to your location.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
- Comprehensive support
The extended service agreement covers essential services such as parts, labor, and on-site support, ensuring your device remains operational with minimal downtime. - Convenient communication
Receive support through various channels including phone consulting, email consulting, and access to a web knowledge base, making troubleshooting and inquiries straightforward. - Accessible assistance
On-site service availability ensures that technical support is just a call away, allowing for quick resolutions to issues without the need to transport the device. - Weekdays service availability
Support is available Monday to Friday, ensuring that assistance can be obtained during the standard workweek when it's needed. - Remote diagnosis capabilities
Utilize web support and remote diagnosis to identify issues without the need for immediate on-site visits, streamlining the support process.
There is no liability or guarantee that all information is complete, correct and up to date at all times.