Dell Service Upgrade from 2Y Basic Onsite to 3Y ProSupport Plus - 3 years - on-site

Article-No.:
215393
Manufacturer-No.:
OT_2OS3PSP
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Desktops

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
OptiPlex
Specs
Dell OptiPlex
Description
Upgrade your Dell service plan to the 3Y ProSupport Plus and enjoy a higher level of support and service for your system. This extended service agreement spans 3 years, offering on-site service that includes parts and labor, ensuring your system's issues are addressed promptly and efficiently. With a response time by the next business day, downtime is significantly reduced, allowing you to focus on what matters most. Additionally, the plan provides 24/7 access to technical support, including phone consulting, web support, and remote diagnosis, ensuring you have the assistance you need, whenever you need it. Whether it's a hardware malfunction or a software glitch, Dell's ProSupport Plus has you covered, making it an essential solution for maintaining your system's performance and reliability.
  • Comprehensive support
    Dell's 3-year ProSupport Plus offers an extensive service agreement covering parts and labor, ensuring your system remains operational with minimal downtime. With on-site service available the next business day, you can rest assured that help is on the way whenever you need it.
  • Around-the-clock assistance
    Experience peace of mind with 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock support ensures that no matter when an issue arises, solutions are just a call or click away.
  • Dedicated technical support
    Gain access to Dell's dedicated technical support team for 3 years, offering expertise in phone consulting, email consulting, and web support. This team is ready to tackle any technical challenges, providing you with the solutions needed to keep your operations running smoothly.
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