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Article-No.:
197747
Manufacturer-No.:
FW3L3_3OS5OS
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Equipment
Class of Equipment
Desktops
Service & Support
Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
Business hours / 5 days a week
Response Time
Next business day
Compatibility
Description
Dell Canvas 27; Precision 3240, 3260, 3431, 3440, 3450, 3460, 3640, 3650, 3660
Specs
Dell Canvas 27 ¦ Dell Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower, 3660 T
Description
Dell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
There is no liability or guarantee that all information is complete, correct and up to date at all times.