Dell extension from 1 year Basic Onsite to 5 years ProSupport - Service extension - 5 years - On-site

Article-No.:
153207
Manufacturer-No.:
L5SL5_1OS5PS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Servers

Service & Support

Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Specs
Dell Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5350, 5400, 5401, 5410, 5411, 5420, 5421, 5450, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5521, 5550, 5580, 5590, 5591
Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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