Dell 5Y Keep Your Hard Drive - extended service agreement - 5 years

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Article-No.:
269653
Manufacturer-No.:
DPNB_5HD
EAN/GTIN:

Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks
Covered Configurations
Hard drive only

Service & Support

Type
Extended service agreement
Full Contract Period
5 years
Service Included
No drive return

Description

No one likes the thought of a failed hard drive, especially in a world where sensitive data on that hard drive could be at increased risk of exploitation. New and sophisticated data recovery technologies have made enormous amounts of confidential information vulnerable, even on malfunctioning drives. In addition, national security issues and data privacy regulations dictate greater-than-ever attention to security measures. As a result, many companies now choose to retain possession of their failed hard drives instead of returning them to the manufacturer during replacement, a procedure that can conflict with many standard warranty agreements. Maintaining data security has become a paramount concern.
The Keep Your Hard Drive service puts Dell customers - from small businesses to large public companies and government agencies - in complete control of their data, allowing them to keep failed hard drives under limited warranty when replacement hard drives are delivered. It's a solution that puts you in charge of your data and hard drive disposal.
The Keep Your Hard Drive service is designed to enable organizations to retain physical control over sensitive data, while preserving all the benefits of the Dell Limited Warranty on Failed Hard Drives. Normally, customers are required to return the drive under limited warranty to Dell when receiving replacements at no additional charge. The Keep Your Hard Drive service waives that requirement, allowing for maximum data control, security and disposal options.
The Keep Your Hard Drive Service is available at the time of system purchase or anytime before your system experiences a hard drive failure, while the system remains under limited warranty. Dell offers same-day or next-business-day delivery of hard drive replacement, depending on your service contract.
  • Greater security
    Your sensitive data and hard drive never have to leave your control. Retaining physical possession of a failed hard drive is an effective way to help ensure security of classified, proprietary or sensitive data.
  • Complete control
    By keeping failed hard drives in-house, you decide how and when to dispose of your data, on your own terms. Tracking failed hard drives in-transit becomes a non-issue. Covers multiple drives in a system and multiple failures.
  • Compliance enablement
    Help comply with current data privacy regulations and internal company policies by ensuring sensitive information on your hard drives is not compromised.
  • Mitigation
    Proper control/disposition of sensitive data can mitigate risk of expensive civil liability by helping risk to prevent potential exposure of confidential customer data or intellectual property.
There is no liability or guarantee that all information is complete, correct and up to date at all times.
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