We understand that accidents happen. If employees drop their laptops or their kids spill juice on them, Dell is just a phone call away. With Accidental Damage, Dell will repair or replace devices due to drops, spills, and surges. Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Limit of 1Â qualified incident per contract year. For complete details, visit Dell.com/servicecontracts or contact a sales representative for details.