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Article-No.:
127547
Manufacturer-No.:
V2PXRPZZS21
EAN/GTIN:
Technical specifications
General
Packaged Quantity
1
Software
License Pricing
Volume
License Qty
1 physical host
Pricing Level
1-2 licenses
Software Title
Acronis Backup Standard Virtual Host
Service & Support
Type
Technical support (renewal)
Full Contract Period
1 year
Service Included
Emergency phone consulting
Service Availability
24 hours a day / 7 days a week
Response Time
1 hour
Description
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
There is no liability or guarantee that all information is complete, correct and up to date at all times.